You have the right to go to the repair shop of your choice. Your insurance company can not require you to go to a particular shop. This is called "Steering". This practice is illegal in New York State.
You are not required by law to obtain more than one estimate or appraisal. Differences in repair estimates are common. ~ ~ ~
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A lower estimate may not include all necessary work. If you're not sure why one estimate is different from another you've received, please ask us. ~ ~ ~